Home Loans in Bangalore

by Sajin on November 12, 2009

Transferred my loan recently from Deutsche Postbank (formerly BHW Home Finance) to Union Bank. This is an account of the experience and a few mistakes from the past that were given attention to.

Reason to Change
The rates went up with the market but never came down with the market. To bring it down you need to pay 1% of your outstanding amount! What this meant to my loan is that my loan tenure went up from 20 years to 26 years! When I did some math, there was this other bank where I can pay 20% extra EMI per month and finish off my loan in less than 10 years.

Finding a Bank
In the process of getting the loan changed, there were many banks we thought of. Here is a list of where all we went and why that bank was not continued with. Some banks were not even visited due to feedback from colleagues/friends who has a loan from there.

Not considered due to bad feedback.

  1. ICICI – High interest rates for existing customers
  2. HDFC – High interest rates and pre-closure charges
  3. IDBI – Relatively much better feedback, but was scared by the reviews on above two as this too is perceived to be in the same league

In short, we felt it was better to avoid so-called new generation banks.

Good feedback, but we had certain difficulties

  1. State Bank (SBI, SBT, SBM, etc) – They have enough business without much marketing or reaching out and hence are not very keen to be proactive. Not really an ideal situation for someone who doesn’t have a month to dedicate on a loan approval.
  2. Bank of Baroda – Well-behaved staff and willingness to help. However, my house being less than 2 years old, they had certain restrictions on re-evaluating the property.
  3. Corporation Bank – Every time you submit the bunch of documents they require, these people will come up with a fresh list. Still the old-world banker who thinks he is funding you from his pocket.

In short, a good place to start is by making a list of nationalised banks who are making an attempt to be customer-friendly.

Evaluating the Banks/Offers

  • Interest Rate: of course the number one concern. Look for anyone who is offering a competitive fixed rate for initial few years.
  • BPLR: Talk to your contact person at the bank and understand what their Benchmark Prime Lending Rate is. Also ask them if they have multiple PLRs (say, different ones for home loans). Also ask them how much high their BPLR (or teh PLR that affects you) has historically been from the RBI Repo Rate. Avoid the banks with multiple PLRs and a high home loan PLR.
  • Pre-payment: Find out how easy it is to make a pre-payment and upto what percent of outstanding you can make a pre-payment without any penalty. For example, there are banks that allow pre-payments via EFT from your online account and also allows you to pre-pay upto 90% of your outstanding in any year without charges.
  • Pre-closure: Find out what the pre-closure charges are, in the event that you are closing the loan before tenure.
  • Interest Calculation: Find out if the bank has a daily, monthly or quarterly reducing interest calculation. Most ethical banks have a daily reducing calculation (which means if you make an extra payment today you stop paying interest for it starting today – not starting the start of next month or quarter)

Considering the above facts, the bank that best suited my requirements was Union Bank of India. They have an 8.5% fixed interest for the next 3 years (floating thereafter), a single BPLR, pre-payment option through EFT and a very friendly and helpful bunch of people. All in all, I was pleasantly surprised to see how a bunch of inspired individuals can transform a nationalised bank! Please leave a comment if you would like to contact these gentlemen, and I would be glad to send you the details (Note: This is NOT an affiliate program).

{ 14 comments… read them below or add one }

Santosh November 12, 2009 at 9:47 pm

Hmm… mine is from IDBI and still is.
I have had several challenges but was lucky enough to work through them – It was more to do with the attitude of the people in the customer facing roles – though I have seen some exceptions (who eventually helped us to work through issues)

And for me personally, If have to spend a lot of time & energy to tell them what they have to do & clear their confusion, I will take a pass. My time is worth more than that…

Sajin November 13, 2009 at 10:06 am

My friend has a loan from IDBI and that hasn’t been an issue so far. Looks like they are better among the new gen banks in India. But then, Union Bank guys surprised me by approving the property and the loan in 5 days flat!

Deutsche Postbank (from where I transferred) too surprised me by showing how low they can stoop. Had to threaten them that I’ll take up the case with National Housing Bank, before they would co-operate in closing my loan. And know what? They have debited EMI this month via ECS “by mistake”, _after_ my loan is closed.

Nikhel November 23, 2009 at 2:16 pm

Hi, thank you very much for this piece of information, I am very glad go through this and this has been very useful to me. Thank you very much.

Nikhil November 23, 2009 at 3:40 pm

Thanks so much for the information. I’ve been looking around to close my loan with DB. I’ve had the loan with them only for a year and the service has been real bad. I intend to switch to SBI or LIC.

Do you know of any other charges besides the 1% preclosure. I understand the new bank will probably charge atleast .5% as processing fee.

Also, what did you do to stop the ECS from DB. Should we issue instructions to our bank to stop ECF?

Sajin November 23, 2009 at 9:23 pm

@Nikhil,
Glad to know it helped.
Haven’t stopped ECS in my bank yet. Have given a written complaint to DPB though saying they have taken one EMI extra and they have promised to return it and not to issue any more ECS. So that should hopefully settle the matter.

Your choice of SBI/LIC-HFL are good. SBI now has a 3-year fixed offer too, not sure about LIC though.

Nikhil December 10, 2009 at 4:45 pm

I’m finally closing down my loan at DB. Transferring to IDBI at 8.75. On the whole saves me close to 4 lakhs over the term of the loan. Some of the comments on IDBI above has kept me on toes but the loan rep has been very helpful so far. The challenge now is to get the pre-closure certificate from DB, they have been calling me almost every day to find out why Im closing it down.

I did not get any responses from SBI. LIC did respond but their interest rate is at 9%. Im getting a better deal at IDBI. Apart from the preclosure charges that IDBI will payoff DB, are there any other fees or charges towards DB that I need to be aware of?

Sajin December 10, 2009 at 10:42 pm

Usually there is no other charge apart from pre-closure charges.

Make sure you are paying off DB on the same day or next day once you get the cheque from IDBI. If you take longer (say, a week) you’ll be paying interest in both the places.

Vineet December 29, 2009 at 5:43 pm

Hi Sajin

Can you pls forward me the details of Union bank of india folks.. i am with hdfcbank and need to transfer my home loan ASAP.

Pls email if possible

Thx & rgds
Vineet

Sajin December 29, 2009 at 5:58 pm

@Vineet,
I’ve sent you contact info of the concerned person. Please let me know in case you don’t get it.

Alternately, you can mail dundee _at_ unionbankofindia _dot_ com

Saurabh January 4, 2010 at 1:12 pm

Can u plz fow me the contact details of Union bank of india guys. I am buying a property in the next month, looking for a loan.

Sajin January 4, 2010 at 8:37 pm

I’ve sent you the details.

srinivas April 14, 2010 at 1:43 pm

Hi, I am looking for an home loan , But unfortunately my cibil report is not good , can anyone refere me of getting the same without any consideration of cibil report

Raga April 29, 2010 at 7:55 pm

I have been discussing with DeutschePostbank HFL for the last 1 week and they have approved a loan for me and issued a sanction letter. The terms mentioned are 8.75% fixed for 2 years and floating thereafter. The current RBLR is 14.5% and the difference with this to the above rate is 5.75%. They will maintain this difference throughout the tenure of the loan (however this is not explicitly stated in the sanction letter and I am talking to them to get this written down). Interest calculation is monthly reducing only (I am pressurising them to go for daily reducing, but still they have not agreed). I am looking for proceeding with DB (!!) and after reading this post I am rethinking. Apart from interest rate and foreclosure issues do you see any other problem with DB?? Please suggest.

Thanks.

Sajin May 1, 2010 at 1:03 pm

If you are negotiating the terms and they are ready to accommodate, probably there is nothing to worry.

If you haven’t tried a nationalised bank yet, that is probably one option worth exploring. Contrary to popular belief, many of those banks are very friendly these days.

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